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OMNI CHANNEL CUSTOMER EXPERIENCE WITH

GENESYS

Experienced and Certified Professionals
FLEXIBLE SOLUTIONS

Our culture is based on accountability and defining achievable benchmarks of success with seamless and hassle-free integration.

DEIFY INTELLIGENCE

The Deify next-generation business intelligence provides insights companies need to succeed in competitive battle for differentiation

TALENT TRANSFORMATION

We anticipate critical workforce trends, helping to shape and execute business strategy, identifying and mitigating people-related risks and regulations, enhancing workforce performance and productivity

Intelligence, Quality and Customers are our guidelines

Our Primary focus areas

Intelligent Apps

Create your own custom apps to automate and activate workflows.

Data Integration

Dynamically integrate, transform, and orchestrate data from any source.

Customer Experience

We provide the expertise and tools that help you figure out what matters most to customers, and equip your team to deliver delightful experiences while simplifying processes and eliminating costs.

Customer Engagement

Generate engagement with your customers through the most complete range of cloud solutions in the market.

Unified Communications

Increase the connectivity and productivity of your collaborators.

Quality Monitoring

As for monitoring, whether it is for quality or compliance, the ability to hear exactly what is going on between agents and customers is a common necessity for most contact center managers. And simply recording calls, and then listening to them later, is not enough.

AGILE AND PERFORMANCE DRIVEN CALL CENTER SOLUTIONS

The fastest way to grow your business with the leader in Technology and deliver awesome customer experience.

Unlimited Customization to suit your Business needs

Serve your customers with greater efficiency and benefit with Deify team experienced in Inbound Voice, Outbound Voice, IVR, Facebook, Twitter, SMS, Chat, Email, Workforce Optimization, Context Services, Conversation services, Proactive engagement, Enhanced Intelligent Routing, Advanced Reporting and Custom development and integrations.

SKILL AND EXPERIENCE IS OUR FORTE

We Provide High Quality And Cost Effective Services

Deify Infocomm Solutions has the required infrastructure, processes, practices, talent pool to provide the flexibility and adaptability that big companies can’t provide and a level of competency and scale that smaller companies can’t deliver on.

CUSTOM MADE SOLUTIONS

Wide range of contact center solutions to work with

We design, develop, implement the needed solution through customization and presenting some inhouse-products through enterprise solutions through Genesys, Asterisk, etc.
We currently offers a wide range of contact center solutions that can be mixed and matched to meet the unique requirements of any client and in each solution we give you much more than just agents and workstations.

WE UNDERSTAND YOUR REQUIREMENTS

We Provide Wide Range Of Web & Business Services & Business Ideas To Life

With experience of over 300 projects, we provide services in various technologies and applications.

Genesys

Enhance your customer relationships with every interaction.

Asterisk

Get your Open source VOIP solution in different forms for different purposes.

Web Development

Web, Desktop, Thin client, Responsive, Integratable, Open source, Multi domain programming.

Mobile App Development

Native android app development for multi domains and easy expandable and integrations.

We also Specialize In Affordable Website Design Services For Small To Medium Businesses

We also have a team that has all-round experience in building websites, web applications that delivers the best results to our clients
NEWS AND EVENTS

Latest Blog Posts

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