Transform Customer Support with Real-Time Chat
Engage with your website visitors instantly using our live chat software. Provide fast, personalized support to improve customer satisfaction and drive conversions.
Track customer interactions in real time.
Track which pages your visitors are browsing in real time, their search behavior within your Knowledge Base, and how frequently they return to your site. Monitor their entire journey seamlessly, and easily identify the last team member who interacted with them. Maintain a complete conversation history for efficient, continuous support.
Connect with customers wherever they are.
Collaborate and delegate conversations.
Assign conversations to the appropriate team members and ensure timely responses. By tagging and routing chats effectively, you guarantee that the right person handles each interaction. With full visibility into the customer’s journey and data, you can provide context-driven responses, creating meaningful and positive customer experiences.
Effortlessly share your expertise.
Other Features
- 45+ Languages
- JavaScript API
- Group Messaging
- Video + Voice (Add-on)
- Agent > Agent Messaging
- Screen Sharing
- Desktop Notifications
- Emojis
- Geo IP Tracking
- Unlimited Chats
- Track Sentiment
- Unlimited History
- Track Engagement
- Detailed Reporting
- Ban/Unban Visitors
- Agent Alerts
- Aliases
- Departments
- File Transfer
- Tags
- Attention Bubble
- Domain Restriction
- Scheduler
- Mail Notifications
- Message Filtering
- High Load Dashboard
- Secure Encryption
- Custom Tabs
- Message Sneak Peek
- Visitor Information
Pricing Pans
- 1 Agent
- Unlimited Chats
- Multi-Channel Support
- Secure Encryption
- 5 Agents
- Unlimited Chats
- Multi-Channel Support
- Secure Encryption
- Talk to us
- 1 Agent
- Unlimited Chats
- Multi-Channel Support
- Secure Encryption
- 5 Agents
- Unlimited Chats
- Multi-Channel Support
- Secure Encryption
- Talk to us